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Account deletion

Deleting your Dear Enid account

Deleting your account removes your profile, the things Enid remembers, your reminders, and your game progress from our servers. It cannot be undone.

Delete it yourself in the app or on the web

Sign in at enid.dearenid.com/account, choose Delete account, and confirm by typing your email address. The same works in the iPhone and Android app, under Your account.

Or ask us to do it

Use our contact form with the email address on the account, and we'll delete it for you and confirm by email.

App Store and Google Play subscriptions

If you subscribed through the App Store or Google Play, deleting your account does not cancel that subscription. Cancel it in your App Store or Google Play subscriptions, or it will keep renewing.

Once your account is gone, sign-in emails and receipts stop too.

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Dear Enid The companion for later life
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Dear Enid is an AI companion designed to support everyday life. She's always honest about being AI and doesn't replace professional medical, financial or legal advice, or the emergency services. In an emergency, always call 999.

Dear Enid Ltd, registered in England and Wales, company no. 17313273.
Registered office: 124 City Road, London, United Kingdom, EC1V 2NX.

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